Dear Paramount team, May 2022

Thank you very much for your cooperation towards my child's treatment, Trust me, I am very grateful to your team and my mother insurance Allianz.

Thank you once more and may the almighty always be with you.

Allianz worldwide care, card holder

Hi Paramount team, April 2022

I would like to thank Shraddha for her prompt action during the hospitalization of my wife Harshitha for the delivery of our child.

Shraddha's passion in her work towards helping the customers is truly inspirational. She did continuous follow up with hospital to sort out all the issues and made sure cashless hospitalization was hassle free.

Once again thanks to Paramount team and Shraddha in coordinating with Nextcare and hospital. Keep up the good work.

Best Regards
Nandeesha Badami
Nextcare card holder

Dear Nishat, Dec 2021

I wish to personally thank you in providing swift assistance in processing the Medical expenses for the treatment of my Wife Mrs. Amelia A Kunte through Orient NextCare - Dubai UAE.

You and your entire Team at Paramount Healthcare have provided timely and round the clock assistance in having the claim processed.

I was quite stressed with the operation on one hand of my wife and Paramount Healthcare completely took away half of my stress by completing the assisting with the Mediclaim cashless process. The coordination by you and your Team with Orient Nextcare - Dubai has been exemplary and simply outstanding. Thanks once again for all the coordination and assistance provided.

Best Regards
Ajit Kunte

Dear Team, Dec 2021

We are glad to receive your timely assistance for my wife treatment Mrs.Rajalakshmi.

She discharged from Gleneagles Global hospital, she was suffering from GBS and recovered from that by God's grace.

Our Special Thanks to Sinti Ma'am, her coordination is highly appreciated.

Thanks and Regards
Ganesh Gopalakrishnan
H/O Rajalakshmi G

Dear Paramount team & Dr. Neeraj, Oct 2021

Thanks a ton for your support in making the process easy for us during this tough time.

All formalities are completed and my husband is discharged from the hospital.

Thanks once again.

Kind regards
(Metlife card holder)

Dear Nishat, Aug 2021

Hope all’s well.

Now that the worst is behind us, I wanted to make a special note of thanks to you and the team.

Whilst I can’t thank you enough for all the support extended, I would like to convey that it was truly a pleasure dealing with Dr. Ashwini and Mr. Kiran (Bangalore Branch). It would not be out of place to mention that I was touched by the understanding, patience shown by Dr. Ashwini in responding to my various doubts and queries, and most of all her efficient service. What impressed me most was that it took more time for the hospital to process the request than your team in reviewing and responding.

We never expected and it was very touching that Mr. Kiran personally visited us at the hospital to ensure we were taken care of.

I am writing this to express my grateful thanks to the whole team at Paramount who supported us in our most difficult times. I have no doubt in my mind that with employees like Dr. Ashwini and Kiran, Paramount will indeed prosper in the years ahead.

Wishing you all, life’s best and with kind regards,

Garima Verma | Regional EB Placement Leader &
Howden One Regional Coordinator, Turkey, The Middle East & Africa

Dear Team, May 2021

Thank you PHM team, I really appreciate and am thankful for Ashwini's help and her timely follow up with NextCare on resolving this.

Thank you all.

Abhinav Katiyar,
Nextcare card holder

Dear Dr Ashwini, March 2021

Greetings from Narayana Health !!

I just received the got the confirmation from my finance team. We sincerely thank you and your team for all your efforts to follow-up on the payment and your extended support to close this huge bill.

@ Dr. Ashwini – We sincerely appreciate all your remarkable efforts , follow-up made especially for this case.

Warm Regards,
Perun Kannan
Narayana Health, Bangalore

Dear Apurva, February 2021

Thank you and I must appreciate you people are one of the best TPA services I have experienced till now.

Raj Singh,
Metlife card holder.

Dear Team Paramount, January 2021

Just a quick note of appreciation for your very efficient service. Special thanks to Vedant (apologies if any error in spelling) guided me properly and advised on all queries, including coordination with the hospital. Thanks to Rohan for a quick response. And also thanks to Aniket and Shraddha for timely response.

In a nutshell, we had a wonderful experience with Team Paramount, really appreciate it.

Thank you and have a great weekend.

Thanks and Regards,
Farha Farooque.

Dear Sir/Mam, November 2020

Great! As always, Thank you for all your hard work. You do a tremendous job to claim my insurance...Appreciated..

Best Regards,
Aneesh Babu
Nextcare Card Holder

Dear Sir/Mam, November 2020

I write this email to show my immense gratitude to Paramount services and especially Mr.Rohan Chawan, who went above and beyond to make this a smooth process for me.
As a patient, its very stressful with all insurance and the hospital procedures, but thanks to Rohan this process was made smooth and easy for me. He was always reachable, very polite and patience and kept in touch throughout the process. I would like to appreciate his efforts and thank each one of you and your team for your hardwork and cooperation.

Thank You,
Best Regards,
Devanshi Bhatia
Alkoot Card Holder

Dear Team, September 2020

I would like to take this opportunity and thank the Paramount Healthcare team for the outstanding cooperation which was extended towards me and my husband. As you were aware that my insurance was from Nextcare, initially we were very worried about how things would work out. But, as time passed all my queries were professionally handled and team cooperated over and above. I must highlight one individual who has been a standout performer "Ms Shraddha Pawar" she is an absolute gem and asset to the team. On the day of departure, my approvals were actioned promptly and we left way early to our surprise. Keeping in mind you all had to coordinate with insurance authorities back in UAE, the time frame was well managed. This was my first experience towards Paramount Healthcare and I am sure with such prompt services we would definitely deal with you in future.
Once again Thank You to all of you for the great effort and much appreciate all your efforts!!

Thank You,
Best Regards,
Krishna & Pratik Gupta
Nextcare Card Holder

Dear Dr Ashwini, September 2020

I really would like to thank you for your service that you have given me and communication been the best.

Wish you all the best and keep doing what you are doing

Finally, thanks once again

Feedback 10 out of 10

Best Regards,
Thanveer Badu
Metlife Card Holder

Dear Dr Ashwini, August 2020

Please allow me to say many thanks to you for your understating support during my wife hospitalized, much appreciated.

In my career I have seen few insurance care provider given this extra ordinary services and you are one of them now.

Keep it up like that, God bless you all the time.

Thanks & Regards,
Afroz Ahmed
SEIB Card Holder

Dear Aruna, July 2020

Thank you and I must appreciate you people are one of the best TPA services I have experienced till now .

Thanks & Regards,
Samit Sharma
Allianz Care Card Holder

Dear Team, May 2020

A Blessed Day!!

Hope you are all doing well..

I am very much thankful to each and everyone who made my insurance process easy when i am on bed.

Once again I appreciate your team .. God Bless you all!!

Thanks & Regards,
Shynisha. Shaik
Nextcare Card Holder

Dear Team, February 2020

It is certainly heartening to see that team has really picked up the production numbers.

This has really helped our overall backlog and we are thankful to the team for the same.

We are certain that going ahead also similar numbers shall be maintained and we can rely on your support for the same.

BPO Client

Dear PHM Team, January 2020

Member is impressed and happy with your services.

Thanks for all the cooperation and services.

Good morning.By Gods grace and the good competence of the staff at the hospital,the surgery went well and i am on course to a full recovery.

I would like to thank again NAS and your subsidiary paramaount for your valuable and timely services which were exemplary and most helpful to me this time.

The Consultant Overseeing cleared me to be discharged today and the bills are to be sent to NAS for approval.

I am hoping for your timely action once again and appriciate your valuable assistance so far.

Yours sincerely,
Jevin Vincent
Mobile:+971(50)3548700/ +91 9600275138

Rajni Kapoor
Dubai - United Arab Emirates

Dear Ms. Aruna, December 2019


Thank you so much for your quick response.

Every organization requires competent employees like yourself (you are an asset to your organization).

Yours truly,
Rajni Kapoor
Dubai - United Arab Emirates

Farhad Dhanbhoora
Senior Superintendent - Engineering
Bahri Ship Mgmt

Dear Dr. Ashwini/Paramount team, June 2019

With reference to my previous communication, kindly be guided that my titanium mesh implant surgery was carried out successfully in Mumbai last month as per schedule. With the grace of the Almighty and with all your good wishes, I am now physically and medically back to normal.

My family and I would like to say a very big THANK YOU to all for making this process and procedure so smooth and easy for me, with your usual extremely professional and personal assistance every step of the way.

Thanking you all with Best Regards always,
Farhad Dhanbhoora.

Preetam Uparkar

Dear Team,

I gladly take this opportunity to appreciate ROHAN and Paramount team for his effort and timely assistance provided during my hospitalization process. You made sure all my calls were attended in a timely manner and ensured a smooth and hassle free experience in providing information proactively which includes quotations from several hospitals at the time of need.

Thank you for your patience and cooperation.

Keep up the good work!
Preetam Uparkar

Farooq Parker

Dear Paramount Team,

Thank you very much Shraddha for all your support throughout the day today, you have been very patient with us and promptly followed up on our requests on priority. Highly appreciate your service oriented approach keeping customer interest first, keep up the excellent work!

Best regards,
Farooq Parker

Daphne Menezes

Dear Team - Mednet, Dubai & Paramount. India ,

It’s me Daphne Menezes, Obrian Menezes’ sister, I would like to take this opportunity to express our sincere appreciation and a big thank you to the entire insurance team of, Mednet, Dubai, and Paramount Healthcare Management India, for your support. With your help, we were able to get my brother’s, Medical Insurance approvals on time, and got the medications and surgery he needed. I would like to thank everyone involved in this claim process for your cooperation and assistance.
My personal thanks to Virgilio Jay Abuda Jr. , Team Leader – Medical Call Center (MCC). Thank you Jay, for bearing with all my continuous calls and follow-up. Your patience and co-operation is commendable.

We were really overwhelmed with the outstanding service, willingness to help attitude and friendliness provided by Paramount, India, from the day of admission, till the final settlement . All the staff whom we have interacted were really helpful, friendly and ready to provide outstanding service, a very special thanks to Dr. Ashwini Deshpande, for her help and incredible support, during the approval process.

Please continue your exceptional work. It means so much for the person on the other side!! Apologies, in case I have missed anyone in the particular.

Good Luck & God Bless!!
With deep gratitude.

Navaf Ebrahimi
Branch Manager
Huawei Service centre-Axiom Telecom

Dear Paramount team,

I appreciate the quick disposal of my Medical Insurance Claim in a most professional manner without losing time. Your action is worth commending and fastest as compared to other companies.

Your service has been wonderful and quick without concerns.

Thank you very much for the fast response.

Best regards,
Navaf Ebrahim

Fatma Al Balushi
Orient Insurance PJSC

Dear Madam,

This is to inform you that lap. surgery of my wife successfully done and she is discharged from the hospital and is fine. I like to thank all above associate for support, and specially thank Dr. Ashwini Deshpande for her help and outstanding support, really we appreciate her effort during the approval process.


Chris Benex R. Naig
Supervisor Marsh Emirates Insurance Brokerage L.L.C.

Dear Dr. Ashwini and team,

This is greatly appreciated!
Your assistance is impeccable as usual!
Could not have thanked you more, please do update us on further developments.

Ferdinando Cosme Gomes

Dear Madam,

Thanks for the clarification.
God bless your whole team for the support given to me and you'll will be in my prayers and also pray that you and your families are blessed abundantly.

Thanks once again
Ferdinando Cosme Gomes

Ms. Anita Souza
Jet airways

Dear Team,

I take this opportunity to thank you and your team for the EXCELLLENT session on NUTRITION at both my locations. The employees gave me an amazing feedback. They also mentioned that the doctors and staff used for the wellness counseling were extremely professional and very patient. Please let me know if we can have a repeat at HANGAR as the employees have been calling from morning about this.
Thank u once again for the efforts put in to make this a success.

Mr. Dheeraj Mishra
Senior Manager-Employee Benefits
Almondz Insurance Brokers Private Ltd.

Dear Team,

Here I am writing on behalf of Almondz and TechMBS team in connection with the successful execution of Health Check @your desk.

Initially when we started the task it made us a little uncomfortable but now at the end of task we are definitely in a comfortable position. This would not have been possible without the whole hearted involvement of all stake holders - Team Paramount (Ralston/Clara) ,Team Nanvati (Mrs. Renu and team), Team Almondz (Dr. Tanvi and Renu) and guidance and support from Mr. Milind.

We would like to extend special thanks to Mr. Japan, Dr. Shashank & Dr. Shilpa who conducted one more day camp at Pune location.

Mr. Alex Daniel
NextCare, UAE
Cashless Facilitation Services

Dear Team,

I would like to take this opportunity to express our sincere appreciation and thank you all, the entire insurance team for the support.

With your help we were able to get my daughter, Kavitha Mary Alex, Medical Insurance approvals on time and got the medications and surgery she needed. Doctor advised for one month complete bed rest and now she is improving.

On behalf of my daughter,once again i express our special thanks to the entire Insurance Team :- M/s Al Sayegh Insurance Brokers LLC, M/s National Life & General Insurance Co, M/s Next Care and M/s Paramount Healthcare Management Pvt Ltd.

As the year comes to a close, we wish you all a Happy New Year 2017. With the hope that you all will have many blessings in the year to come.

Reji Thomas
on behalf of Meena Kurian

To all Insurance Team,

By the Grace of God, Operation was success and as per doctors advice, she will be discharged from hospital tomorrow (10th) morning. thank you very much for your cooperation and support.

Ms. Chandni Shah
Arab Orient Insurance Co. - Dubai
Broker Relationship Manager

Dear Paramount Team,

Thank you for all your help and support really appreciate. Thank you for your visit too it really made me smile. I am doing much better now.

Alan Parsons
National Health Insurance Company – Daman
Valued Customer

Dr. Ashwini,

I want to thank you for all your help and assistance in seeking the relevant approvals yesterday. You worked tirelessly and were very patient throughout the long day. It's a credit to your work ethic and conscientious approach.

Gina A. Secapore
National Health Insurance Company – Daman
Senior Intl. Provider Relations Officer

Dear Nishat,

Greetings from Daman!

We are very happy to know about the excellent customer service given by PHM team to our Daman member – Allan Parsons. Congratulations for the job well done Paramount Healthcare Management team most especially to Dr. Ashwini!

Thank you so much for your full support to Daman and we wish that you would continue to provide an excellent customer service to all our Daman members.

We are highly looking forward to a more fruitful and long term success of business cooperation between Daman and Paramount Healthcare Management (PHM).

Payroll Manager- HR Services

What to say! Service at it’s best.. Thank you all- appreciated…
Wish you All and your family – EID MUBARAK…

Dr. Neeraj Shyam
MetLife, UAE
Evacuation & Repatriation Services

Dear Dr. Urjita,

I am writing this email in a token of appreciation for the efforts expended by you , Dr Ashwini and the team at the Paramount Healthcare Management India, in helping to arrange the transfer of our patient Mahdia Naveed Anjum Shaikh from UAE, United Arab Emirates to the Sterling Hospital in Baroda. From the start, your organization and yourself assisted us in all regards and successfully completed all the preparations necessary for a smooth and speedy transfer across international borders as though MetLife itself was present on scene in India.

Your personal assurance that ‘you would be responsible for the well-being of Mahdia from the moment she landed in India’, went a long way towards assuaging all of our worries regarding the logistics of transfer from the International Airport to the arranged Hospital and focus on the most important aspect of the transfer; Madiha’s personal well-being. We are aware that you and your team have gone beyond the usual obligations in ensuring the timely delivery of service.

Ms. Huma Ahmed
MetLife, UAE
Evacuation & Repatriation Services

Dear Dr. Urjita,

Firstly, I would like to say thank you for all your kindness and support we received during a time of severe distress. When I first called you, I felt a sense of sincerity in your voice and you managed to decrease my stress level by a lot. When we first travelled to India, I didn't know how I would manage talking to the insurance companies and handle the cash and billing department at the hospital whilst taking care of my husband. However, I did not have to handle any of that since you were there to take care of it all. You were available at the oddest times of the day to make sure that we did not have any difficulties during our hospital stay. You supported us like friends/family would and I can't thank you enough for that. I wish I could do something more than e-mail you to repay you for the kindness because words are not enough.

Thank you for everything.

Mr. Asif Azad
MetLife, UAE
Cashless Facilitation Services

Dear Paramount Team,

I would like to put it in record that your service has been impeccable. It was seamless and time-bound. Sincere thanks to you for all the support.

Mr. Lakshman Shimoga
AIA Group Limited, Sri Lanka
Cashless Facilitation Services

Hello Everyone,
Good day to you all.

I'm pleased to confirm that the insurance claim payment was made to Monash Health today. I would like to thank everyone involved in this claim process for your cooperation and assistance. Indeed this claim amount has alleviated us from the financial burden to certain extent.

My special thanks to Nayneesh, Sandeep, Venkatesh and others from Paramount Healthcare for ensuring close review of the claim application resulting in a favorable outcome. Thank you for diligently following up with the claim process and assuring prompt service.

Mr. Krishnan Sundararaman
Axa Gulf, UAE
Cashless Facilitation Services

My wife Umamaheswari was discharged from hospital yesterday and I signed all the documents. Thanks and great job done by Mr. Sandeep and Ms. Shraddha since the day of admission. Once again thanks to your team.

Capt. Prabhat Pandey
Marine Benefits, Phillipines
Cashless Facilitation Services

Dear team,

thank you for the kind and prompt support throughout my wife's hospitalization at Sahara Hospital, Lucknow.

Mr. Satish Raja
Visa Processing Service Private Ltd., India
Cashless Facilitation Services

Wanted to bring to your notice this was the best health check experience I have had so far. Special thanks to the medical team for their kindness and care.

Mrs. Kathoke
Marine Benefits, Philippines
Overseas Travel Health Assistance

I wish to thank you and your team for your kind co-operation in getting medical attention whenever asked for. I personally appreciate efforts taken by your team to serve us better while in need. I hope you will show same concern for us in near future and will do your best.

Mr. Ashish Hajrai
Emirates NBD, UAE
Cashless Facilitation Services

Dear Paramount team,

I am really overwhelmed with outstanding service, willingness to help attitude and friendliness provided from the day of admission till the final settlement for my son. All the staff whom I have interacted were really helpful, friendly and ready to provide outstanding service.

I really want to thank entire team and would like to thank specially Dr. Harshda whom I interacted with throughout the process and Sandeep who was so efficient and outstanding in his work that he completed the entire settlement in less than 30 minutes. Please continue your outstanding work.

Dr. Najia Khan
National General Insurance Company (PSC), UAE
Cashless Facilitation Services

Greetings from NGI!

I would first like to mention and appreciate the excellent coordination provided by your team specially Dr. Urjita and Dr. Ansari which has enabled us to increase the referrals to India as well as Sri Lanka. Members have given a satisfactory opinion for the services and coordination provided by PHM.

It is good to know that you also have presence in Arab countries as many Arab expats in UAE also prefer to receive treatment in their home country.

Ms. Nazia Khan
MetLife, UAE
Cashless Facilitation Services

I would like to thank you for expediting the insurance process in such a short time and for all the assistance you have provided me with.

Mr. Sunil Goyal
NextCare, UAE
Cashless Facilitation Services

I really appreciate you and your team for exceptional efforts & timely approval for treatment. Thank you.

Ms. Sayukta Agarwal
ITGI, India
Overseas Travel Health Assistance Services

Thank you for your assistance. We are planning a trip for my parents in June. We would like to go with you again.

Mr. Don Gihan Manoj Ratnasekara
HSBC Bank Middle East Limited, Sri Lanka
Cashless Facilitation Services

Today I have resumed to work after my long leave. Thank you very much indeed for taking care of all the formalities of settling the hospital bill. It was indeed an amazing support and service from Paramount Healthcare Lanka (Pvt) ltd. I'm glad to be serviced by you and a big thank you for good work. Job well done!!

Dr. Sukumara Prakash
Cashless Facilitation Services

Many thanks to you and your team for prompt support. Thank you for the extra step in customer service that you have taken.

Ms. Delma Dsilva
MetLife, UAE
Cashless Facilitation Services

This note comes to tell you a very big thank you. Both my husband & me are grateful to you and your team for being such a big support in this time of ours. Please let us know if we can be of any help to you anytime in the future. My husband is recovering and will return upon the doctor’s advice. Thank you once again.

Dr. Kailash Shelke
Max Bupa Health Insurance Company, India
Cashless Facilitation Services

Let me thank each one of you, for putting up a fantastic show. You emerge out to be a winner for the month of December 2012, off all our services partners. You have excelled in anticipatory preparations, planning and execution. Well done!

Mr. Rahul Bora
Max Bupa Health Insurance Company, India
Health Checkup Services

What a show. Great Team, Great Work and Great results!

In a short period of time the maturity and responsibility taken by your team makes us proud to have a team like yours to depend on. All the best and keep setting new benchmarks for the coming year and make history by breaking your own limits.

SAP, India
Overseas Travel Health Assistance

Really appreciate the efforts in expediting this process and my sincere appreciation for the professionalism and service provided by your team. Thank you once again for your support.

Mr. Vishal Anand
Royal Sundaram General Insurance Company, India
Health Checkup Services

The said medical check-up of the customer has been conducted successfully. Post check-up, the client has given a thumbs-up on the services extended. I would like to thank you for organizing the medical check-up and coordinating the same with medical center immaculately.

I look forward to similar feedback from other associated customers.

Dr. Sunil Gala
Health Checkup Services Claims Investigation Services

We appreciate your effort in identifying fraud and supporting in cracking the case. We look forward for similar support in future.