Testimonials

Testimonials


Farhad Dhanbhoora
Senior Superintendent - Engineering
Bahri Ship Mgmt


Dear Dr. Ashwini/Paramount team, June 2019

With reference to my previous communication, kindly be guided that my titanium mesh implant surgery was carried out successfully in Mumbai last month as per schedule. With the grace of the Almighty and with all your good wishes, I am now physically and medically back to normal.

My family and I would like to say a very big THANK YOU to all for making this process and procedure so smooth and easy for me, with your usual extremely professional and personal assistance every step of the way.

Thanking you all with Best Regards always,
Farhad Dhanbhoora.



Preetam Uparkar

Dear Team,

I gladly take this opportunity to appreciate ROHAN and Paramount team for his effort and timely assistance provided during my hospitalization process. You made sure all my calls were attended in a timely manner and ensured a smooth and hassle free experience in providing information proactively which includes quotations from several hospitals at the time of need.

Thank you for your patience and cooperation.

Keep up the good work!
Cheers!
Regards,
Preetam Uparkar



Farooq Parker

Dear Paramount Team,

Thank you very much Shraddha for all your support throughout the day today, you have been very patient with us and promptly followed up on our requests on priority. Highly appreciate your service oriented approach keeping customer interest first, keep up the excellent work!

Best regards,
Farooq Parker



Daphne Menezes

Dear Team - Mednet, Dubai & Paramount. India ,

It’s me Daphne Menezes, Obrian Menezes’ sister, I would like to take this opportunity to express our sincere appreciation and a big thank you to the entire insurance team of, Mednet, Dubai, and Paramount Healthcare Management India, for your support. With your help, we were able to get my brother’s, Medical Insurance approvals on time, and got the medications and surgery he needed. I would like to thank everyone involved in this claim process for your cooperation and assistance.
My personal thanks to Virgilio Jay Abuda Jr. , Team Leader – Medical Call Center (MCC). Thank you Jay, for bearing with all my continuous calls and follow-up. Your patience and co-operation is commendable.

We were really overwhelmed with the outstanding service, willingness to help attitude and friendliness provided by Paramount, India, from the day of admission, till the final settlement . All the staff whom we have interacted were really helpful, friendly and ready to provide outstanding service, a very special thanks to Dr. Ashwini Deshpande, for her help and incredible support, during the approval process.

Please continue your exceptional work. It means so much for the person on the other side!! Apologies, in case I have missed anyone in the particular.

Good Luck & God Bless!!
With deep gratitude.
Daphne



Navaf Ebrahimi
Branch Manager
Huawei Service centre-Axiom Telecom


Dear Paramount team,

I appreciate the quick disposal of my Medical Insurance Claim in a most professional manner without losing time. Your action is worth commending and fastest as compared to other companies.

Your service has been wonderful and quick without concerns.

Thank you very much for the fast response.

Best regards,
Navaf Ebrahim



Fatma Al Balushi
Orient Insurance PJSC


Dear Madam,

This is to inform you that lap. surgery of my wife successfully done and she is discharged from the hospital and is fine. I like to thank all above associate for support, and specially thank Dr. Ashwini Deshpande for her help and outstanding support, really we appreciate her effort during the approval process.

Thanks
Shakil



Chris Benex R. Naig
Supervisor Marsh Emirates Insurance Brokerage L.L.C.

Dear Dr. Ashwini and team,

This is greatly appreciated!
Your assistance is impeccable as usual!
Could not have thanked you more, please do update us on further developments.



Ferdinando Cosme Gomes
Amity

Dear Madam,

Thanks for the clarification.
God bless your whole team for the support given to me and you'll will be in my prayers and also pray that you and your families are blessed abundantly.


Thanks once again
Ferdinando Cosme Gomes



Ms. Anita Souza
Manager
Jet airways


Dear Team,

I take this opportunity to thank you and your team for the EXCELLLENT session on NUTRITION at both my locations. The employees gave me an amazing feedback. They also mentioned that the doctors and staff used for the wellness counseling were extremely professional and very patient. Please let me know if we can have a repeat at HANGAR as the employees have been calling from morning about this.
Thank u once again for the efforts put in to make this a success.



Mr. Dheeraj Mishra
Senior Manager-Employee Benefits
Almondz Insurance Brokers Private Ltd.


Dear Team,

Here I am writing on behalf of Almondz and TechMBS team in connection with the successful execution of Health Check @your desk.

Initially when we started the task it made us a little uncomfortable but now at the end of task we are definitely in a comfortable position. This would not have been possible without the whole hearted involvement of all stake holders - Team Paramount (Ralston/Clara) ,Team Nanvati (Mrs. Renu and team), Team Almondz (Dr. Tanvi and Renu) and guidance and support from Mr. Milind.

We would like to extend special thanks to Mr. Japan, Dr. Shashank & Dr. Shilpa who conducted one more day camp at Pune location.



Mr. Alex Daniel
NextCare, UAE
Cashless Facilitation Services


Dear Team,

I would like to take this opportunity to express our sincere appreciation and thank you all, the entire insurance team for the support.

With your help we were able to get my daughter, Kavitha Mary Alex, Medical Insurance approvals on time and got the medications and surgery she needed. Doctor advised for one month complete bed rest and now she is improving.

On behalf of my daughter,once again i express our special thanks to the entire Insurance Team :- M/s Al Sayegh Insurance Brokers LLC, M/s National Life & General Insurance Co, M/s Next Care and M/s Paramount Healthcare Management Pvt Ltd.

As the year comes to a close, we wish you all a Happy New Year 2017. With the hope that you all will have many blessings in the year to come.



Reji Thomas
on behalf of Meena Kurian


To all Insurance Team,

By the Grace of God, Operation was success and as per doctors advice, she will be discharged from hospital tomorrow (10th) morning. thank you very much for your cooperation and support.



Ms. Chandni Shah
Arab Orient Insurance Co. - Dubai
Broker Relationship Manager


Dear Paramount Team,

Thank you for all your help and support really appreciate. Thank you for your visit too it really made me smile. I am doing much better now.



Alan Parsons
National Health Insurance Company – Daman
Valued Customer


Dr. Ashwini,

I want to thank you for all your help and assistance in seeking the relevant approvals yesterday. You worked tirelessly and were very patient throughout the long day. It's a credit to your work ethic and conscientious approach.



Gina A. Secapore
National Health Insurance Company – Daman
Senior Intl. Provider Relations Officer


Dear Nishat,

Greetings from Daman!

We are very happy to know about the excellent customer service given by PHM team to our Daman member – Allan Parsons. Congratulations for the job well done Paramount Healthcare Management team most especially to Dr. Ashwini!

Thank you so much for your full support to Daman and we wish that you would continue to provide an excellent customer service to all our Daman members.

We are highly looking forward to a more fruitful and long term success of business cooperation between Daman and Paramount Healthcare Management (PHM).



Kutty
Payroll Manager- HR Services


What to say! Service at it’s best.. Thank you all- appreciated…
Wish you All and your family – EID MUBARAK…



Dr. Neeraj Shyam
MetLife, UAE
Evacuation & Repatriation Services


Dear Dr. Urjita,

I am writing this email in a token of appreciation for the efforts expended by you , Dr Ashwini and the team at the Paramount Healthcare Management India, in helping to arrange the transfer of our patient Mahdia Naveed Anjum Shaikh from UAE, United Arab Emirates to the Sterling Hospital in Baroda. From the start, your organization and yourself assisted us in all regards and successfully completed all the preparations necessary for a smooth and speedy transfer across international borders as though MetLife itself was present on scene in India.

Your personal assurance that ‘you would be responsible for the well-being of Mahdia from the moment she landed in India’, went a long way towards assuaging all of our worries regarding the logistics of transfer from the International Airport to the arranged Hospital and focus on the most important aspect of the transfer; Madiha’s personal well-being. We are aware that you and your team have gone beyond the usual obligations in ensuring the timely delivery of service.



Ms. Huma Ahmed
MetLife, UAE
Evacuation & Repatriation Services


Dear Dr. Urjita,

Firstly, I would like to say thank you for all your kindness and support we received during a time of severe distress. When I first called you, I felt a sense of sincerity in your voice and you managed to decrease my stress level by a lot. When we first travelled to India, I didn't know how I would manage talking to the insurance companies and handle the cash and billing department at the hospital whilst taking care of my husband. However, I did not have to handle any of that since you were there to take care of it all. You were available at the oddest times of the day to make sure that we did not have any difficulties during our hospital stay. You supported us like friends/family would and I can't thank you enough for that. I wish I could do something more than e-mail you to repay you for the kindness because words are not enough.

Thank you for everything.



Mr. Asif Azad
MetLife, UAE
Cashless Facilitation Services


Dear Paramount Team,

I would like to put it in record that your service has been impeccable. It was seamless and time-bound. Sincere thanks to you for all the support.



Mr. Lakshman Shimoga
AIA Group Limited, Sri Lanka
Cashless Facilitation Services


Hello Everyone,
Good day to you all.

I'm pleased to confirm that the insurance claim payment was made to Monash Health today. I would like to thank everyone involved in this claim process for your cooperation and assistance. Indeed this claim amount has alleviated us from the financial burden to certain extent.

My special thanks to Nayneesh, Sandeep, Venkatesh and others from Paramount Healthcare for ensuring close review of the claim application resulting in a favorable outcome. Thank you for diligently following up with the claim process and assuring prompt service.



Mr. Krishnan Sundararaman
Axa Gulf, UAE
Cashless Facilitation Services


My wife Umamaheswari was discharged from hospital yesterday and I signed all the documents. Thanks and great job done by Mr. Sandeep and Ms. Shraddha since the day of admission. Once again thanks to your team.



Capt. Prabhat Pandey
Marine Benefits, Phillipines
Cashless Facilitation Services


Dear team,

thank you for the kind and prompt support throughout my wife's hospitalization at Sahara Hospital, Lucknow.



Mr. Satish Raja
Visa Processing Service Private Ltd., India
Cashless Facilitation Services


Wanted to bring to your notice this was the best health check experience I have had so far. Special thanks to the medical team for their kindness and care.



Mrs. Kathoke
Marine Benefits, Philippines
Overseas Travel Health Assistance


I wish to thank you and your team for your kind co-operation in getting medical attention whenever asked for. I personally appreciate efforts taken by your team to serve us better while in need. I hope you will show same concern for us in near future and will do your best.



Mr. Ashish Hajrai
Emirates NBD, UAE
Cashless Facilitation Services


Dear Paramount team,

I am really overwhelmed with outstanding service, willingness to help attitude and friendliness provided from the day of admission till the final settlement for my son. All the staff whom I have interacted were really helpful, friendly and ready to provide outstanding service.

I really want to thank entire team and would like to thank specially Dr. Harshda whom I interacted with throughout the process and Sandeep who was so efficient and outstanding in his work that he completed the entire settlement in less than 30 minutes. Please continue your outstanding work.



Dr. Najia Khan
National General Insurance Company (PSC), UAE
Cashless Facilitation Services


Greetings from NGI!

I would first like to mention and appreciate the excellent coordination provided by your team specially Dr. Urjita and Dr. Ansari which has enabled us to increase the referrals to India as well as Sri Lanka. Members have given a satisfactory opinion for the services and coordination provided by PHM.

It is good to know that you also have presence in Arab countries as many Arab expats in UAE also prefer to receive treatment in their home country.



Ms. Nazia Khan
MetLife, UAE
Cashless Facilitation Services


I would like to thank you for expediting the insurance process in such a short time and for all the assistance you have provided me with.



Mr. Sunil Goyal
NextCare, UAE
Cashless Facilitation Services


I really appreciate you and your team for exceptional efforts & timely approval for treatment. Thank you.



Ms. Sayukta Agarwal
ITGI, India
Overseas Travel Health Assistance Services


Thank you for your assistance. We are planning a trip for my parents in June. We would like to go with you again.



Mr. Don Gihan Manoj Ratnasekara
HSBC Bank Middle East Limited, Sri Lanka
Cashless Facilitation Services


Today I have resumed to work after my long leave. Thank you very much indeed for taking care of all the formalities of settling the hospital bill. It was indeed an amazing support and service from Paramount Healthcare Lanka (Pvt) ltd. I'm glad to be serviced by you and a big thank you for good work. Job well done!!



Dr. Sukumara Prakash
MedNet UAE FZ LLC, UAE
Cashless Facilitation Services


Many thanks to you and your team for prompt support. Thank you for the extra step in customer service that you have taken.



Ms. Delma Dsilva
MetLife, UAE
Cashless Facilitation Services


This note comes to tell you a very big thank you. Both my husband & me are grateful to you and your team for being such a big support in this time of ours. Please let us know if we can be of any help to you anytime in the future. My husband is recovering and will return upon the doctor’s advice. Thank you once again.



Dr. Kailash Shelke
Max Bupa Health Insurance Company, India
Cashless Facilitation Services


Let me thank each one of you, for putting up a fantastic show. You emerge out to be a winner for the month of December 2012, off all our services partners. You have excelled in anticipatory preparations, planning and execution. Well done!



Mr. Rahul Bora
Max Bupa Health Insurance Company, India
Health Checkup Services


What a show. Great Team, Great Work and Great results!

In a short period of time the maturity and responsibility taken by your team makes us proud to have a team like yours to depend on. All the best and keep setting new benchmarks for the coming year and make history by breaking your own limits.



SAP, India
Overseas Travel Health Assistance


Really appreciate the efforts in expediting this process and my sincere appreciation for the professionalism and service provided by your team. Thank you once again for your support.



Mr. Vishal Anand
Royal Sundaram General Insurance Company, India
Health Checkup Services


The said medical check-up of the customer has been conducted successfully. Post check-up, the client has given a thumbs-up on the services extended. I would like to thank you for organizing the medical check-up and coordinating the same with medical center immaculately.

I look forward to similar feedback from other associated customers.



Dr. Sunil Gala
TATA-AIG, India
Health Checkup Services Claims Investigation Services


We appreciate your effort in identifying fraud and supporting in cracking the case. We look forward for similar support in future.